Complaint: I had a bad experience with the place i rented a car from in miami. Initially, when i picked up the car i received good friendly service. I also called them once during the trip to extend the rental and that went smooth too. When I returned the car it was a different story. I was told that the car had “excessive sand”” that it would “”cost me alot of money”” to clean it and it would take him “”two hours”” to clean the car. I have pics of the interior of the car when i returned it. I wish I could post them here. The sand was not “”excessive”” at all. The guy was making a huge deal about nothing. So my options were: pay him “”a lot of money”” on top of the over $600 I was already paying for the car or go to a car wash and clean it myself. I opted for the latter. I went to car wash down the street. This turned out to be a huge inconvenience. I waited over an hour to have the car washed and vacuumed. I returned the car and payed the $615+ dollars for the rental. A few days later I noticed a unauthorized debit from my account from them. They took the “”alot of money”” anyway. Highly unethical and unauthorized! Do not rent a car from them! Unhappy customer Los Angeles
Tags: Auto & Truck Rental
Phone: 4387 N.W. 7th St. Miami, Florida U.S.A.