I made 2 purchases from AppliancesConnection. The first for 6 major appliances; the second for a refrigerator. Order 1: 3 of the 6 appliances arrived damaged. I repaired 2 of them but needed the 3rd replaced then repaired … this process took about a month. Order 2: The second order for a refrigerator arrived damaged. The shipping company agreed and returned the unit. No replacement was shipped and only after I called was I provided a refund and instructed to re-place the order. I did as instructed. Within 3 days, the order was canceled and my account turned off. This was confirmed by a call to customer service. I am not out any $, just time and frustration. You are definitely gambling with this company … the products shipped seem like seconds / demo / floor units. And their ability to handle defects is very suspect (they don’t do this well).