On June 23 2015 Me and a friend paid for serving of our credit for deletions of negitive items off our report . Paid $150.00 for the services . jeanie (owner) only replied with email (company doesnt not pick up the phone ) stating that she could do the work with payment 30 to 45 days later and also sign up with equifax to get a tri merge (4.95 x2 plus 19.95 x2 )there was no change in the reports . As of July 27 of 2015 . I had to call all 3 bureaus myself just to find the only place that was contacted on my file was Equifax and the only way to get removals was to do int my self with a identy theft package that i had already submitted years ago to get new disputes . My parterner file was nothing done at all no letter no nothing . Contacted jeanie thru email for updates was informed that the work was completed and also infrom her of my studies and have not gotten a reply back. So today i email asking for a full refund July27of 2015 i wrote asking for a full refund still with no reply … p.s i was informed by Equfax that the letter that she sent out work 10 years ago and repairing credit takes more then just a letter.