Complaint: As a former client of DM Homes, I can say that I had issues throughout all the building of my home regarding communication and timely responses back from them. Many times I needed to to follow up with them several times to make sure that selections I made were executed as I wanted in the home. Also after I had phone conversations with Matt or Chris about something, days later they would disregard the changes that we had previously discussed. It was confusing and stressful at the time to deal with them. It looks like that they were spread too thin and the excuse I would get was that they suddenly went from building 5 houses at a time to 30. They were obviously not ready for this growth and did not have the infrastructure to deal with all this, and unfortunately the current clients had to pay the price of that. No responses, missing deadlines, etc. I finished with a beautiful home but I am not sure if the frustation and anxiety made it worth it.
Tags: Builders & Contractors
Address: 3465 W. Price Blvd. North Port, Florida USA