I am a Canadian who ordered a Halloween costume from Doxy lingerie on Sept 24, it was billed to my credit card on Sept 28. The website states that all orders will ship within 7-14 days, so when I emailed the company at around business day 13 to find out the status of my order, and got no response, I emailed them again. nOn oct 12, I received a confirmation email that my order had been shipped, and that was all. No tracking # was given to me, or any further information about why my order was taking so long. So I waited until business day 20, and reemailed them to try and get some info on the status of my order. No response again. nSince then I have emailed them 2 more times, still with no response. It is now 2 days before Halloween, and I have no costume, and they have had their money since Sept 28!!! I am totally upset and frustrated that no one from Doxy Lingerie had the courtesy to email me in regards to this matter. nI do see though that someone from the company took the time to respond to a customers complaint on this site……..where did they find the time for that? Do not order from this company!!!!!! Terrible!!! nJoellenedmonton, AlbertaCanada
Kalamazoo, Missouri U.S.A.