Complaint: I wrote a contract with them in July for a new construction SFH in Mitchellville, MD. Part of the steps they go over in the pre-buying and pre-construction meeting are that you receive a Pre-Dry Wall and Pre-Close Walk thru. Long story short they never gave me the Pre-Dry Wall Walk Through and though they apologized for their mistake they werent willing to make amends financially or by allowing me to shift my contract to begin construction at a new Lot. Their reason the Pre Dry Wall Walk Through was not written in the contract so they were not required to provide it. I selected DR Horton because they were less expensive and offered more for their price. However you get what you pay for, they have a lot of complaints against them online and with the BBB. If you select them make sure everything is in the contract, get in touch with the local county inspectors and make sure they know you and your Lot # and engage with them periodically (youll need to call the county inspector office to find out who is assigned as DR Horton will not release this info), make sure all of your option selections are completed way ahead of time and the pricing for each is completed accurately (they made a ton of mistakes with me and even after several changes still had errors when I walked from the deal). The best advice I can offer is to pay a little more and purchase a home from a builder thats invested in quality and your experience as a buyer. My opinion – DR Horton operates like a minimally funded Mom and Pop builder.
Tags: Builders & Contractors
Address: 301 Commerce St, Suite 500 Ft. Worth, Texas United States of America
Phone: (817) 390-8200