On 01/12/2009 I responded to an ad online to a free sample of the Acai Berry Weight Loss Product for only $3.97 shipping. After I had entered my personal and payment information, it took me to a page showing the total Price for Product as $209.70. It would not let me edit my order or cancel it or go back to the previous page. On 01/17/2009 I spoke to Chantelle and was given return instructions with a return number. I had not received the product yet. Onh 02/03/2009 I spoke to Kara and the supervisor had approved the refund of $209.70. It is 12/15/2014 and I have not received my refund. I refunse to give up on this. It is too much money to be robbed of. .

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