Purchased Godrej Pentcool 420 litres Refrigerator in July 2007. From day one it never had enough cooling to prevent ice-creams from melting or freezing milk packets in at least 24 hours. After complaining service agents have visited umpteen number of times. Charges refrigerant/gas twice, adjusted gas setting twice, changed compressor 4 times, but no improvement. No one has any idea of what is the problem. Dragging the matter since 11 months. No one wants to accept that the model is a failure, for fear of having to offer replacement. Only thing i can appreciate is their patience to visit dozens of time to impress the customer. Good Service setup… BUT BAD BAD PRODUCTS. Sincere advice: STAY AWAY FROM GODREJ.
This review (Godrej Industries Review) was originally published at Skeptic Files.
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