Health Sciences Institute Medina Ohio Review


On June 11, 2015 I listened to a 25+ minute presentation from Jennifer Thompson, Director of the Health Sciences Institute. I decided to take advantage of the annual membership which for Seniors 60 and over the fee is $37.00. As I submited my credit card information a pop up screen appeared and said did I want to upgrade to a lifetime membership for a total of $99.00. Well of course without really knowing what this program had to offer by trying it myself, I clicked out of that screen. Well “through a system error”” I was told after I called customer service to tell them $99.00 came out of my account. So they said they would correct this mistake on their end. I was pleased with that

however the next day

they decided to take an additional $37.00 out of my account for the annual membership. So if you do the math I now have $136.00 tied up with them. Additionally

remember that $99.00 HSI said they would take care of – well they did. The money was moved to posted transactions from pending transactions. So I called customer service back and they said oh no

it was not supposed to happen. I explained that I did not feel comfortable with their performance to date

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