This is rather lengthy but I had report via email to BBB of Fla and although I was out 419.85, they admitted finally they should not have charged me with the last month and reimbursed only 139.95. So they still kept the other amount because I cancelled after the 30 day window. However I still feel they should be shut down instead of a small admission on the part of the BBB of Florida more or less stating ‘Enter at your own risk’. The following is the page pulled from Better Business Bureau site. nBBB of Southeast Floridan2924 North Australian Ave.nWest Palm Beach, FL 33407n(561) 842-1918 nHEALTHCARE ADVANTAGE, LLCn861 SW 78th Ave. Suite #200 nPlantation, FL 33324nView Location Map nOriginal BusinessnStart Date: n3/1/2003 nPrincipal: David Dimlich, Principle Contact nLocal Phone Number: (954) 453-7450 nFax Number: (954) 453-7709 nMembership Status: This company is not a member. nTOB Classification: Health & Medical (General) nAdditionalnTOB Classification(s): >nCredit Services n>Occupational Health-Nursing Services nThe information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. nNature of Business nThis company offers a discount health program for a monthly fee ranging from $44.95 to $139.95. nCustomer Experience nThis company has an unsatisfactory record with the Bureau due unanswered and a pattern of complaints concerning misrepresentation in marketing practices and refund issues. Consumer complaints allege they were lead to believe this company offers PPO Health Insurance instead of a Discount Health Program. Customer complaints allege they are experiencing delays in getting refunds for the 30-day money back guarantee. Other complaints allege difficulty in finding Health Care Providers and Pharmacies in their local area that accepts the Discount Program. The company has resolved some complaints presented by the Bureau however, the Bureau did not receive a response to other customer complaints. The company has failed to correct the underlying reason for the complaints. nLicensing Information nThis company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. nAdditional Business Names nHealthcare Advantage. nAdditional Telephone Numbers n(800) 454-1722 n(800) 454-1755 n(800) 819-8505 n(866) 320-9415 n(954) 315-1362 n(954) 453-7450. nAdditional Addresses n1868 N University Drive Suite 304, Fort Lauderdale, FL 33322. nCompany Management nCaroline Bonds, Vice President nDaniel Disgdiertt, COO nRene Luis, President nDavid Dimlich, Principle Contact. nGovernment Actions nOn July 1, 2004 the Kansas Attorney General filed suit against defendant Healthcare Advantage for alleged violations of the Kansas Consumer Protection Act and the Kansas Discount Card Act. nThe suit alleges defendants made misleading, deceptive or representations as to the discounts available through the use of the card and that consumers received no material benefit because local healthcare providers did not accept the card. The company is also alleged to have taken unauthorized payments from consumers and told consumers that its program was insurance when it was not. nThe suit also alleges that defendants failed to register an in-state resident agent with the Secretary of State’s Office and failing to maintain a surety bond or account in the amount of $50,000. nThe lawsuit is seeking civil penalties of $10,000 for each violation and an additional $10,000 for each violation involving elder or disabled Kansans and that Healthcare Advantage be permanently enjoined from these practices and pay damages and fees. The case is pending. nAdditional File Information nHealthcare Advantage’s refund policy states that should a member decide to cancel within the first 30 days, they will receive a 100% refund of their first month’s membership excluding the enrollment fee. nEducational/General Comments nEvery year businesses lose millions of dollars to con games and fast-talking promoters through a wide variety of different schemes. But, businesses can protect themselves if they are constantly wary of schemers. Use common sense in all your business dealings. Clearly, not all strange sales or promotions represent schemes against businesses, but ask questions of unfamiliar service or sales personnel, telephone promoters or charity appeals. A business, which gathers all the facts, should be able to separate the scheme from the honest transaction. nIf you are in doubt about a business proposition, the Better Business Bureau (BBB) provides the following suggestions: n-Refuse to make commitments with unknown persons, especially over the telephone. Ask that all advertising propositions charitable appeals, requests for biographical information, and sales pitches of any type be made in writing. n-When dealing with publications, insist on verifiable circulation figures, details of publication dates, name(s) of publishers, number of paid subscribers, and sample copies. n-Institute strict controls in the accounting department. The handling of invoices, for example, should be centralized and authorization should be closely checked. n-Keep a list of regularly used publications as protection against schemers who claim that your company previously has used the publication. n-When asked to donate to various causes, find out the full name, address, and purpose of the charity and ask for a copy of the organization’s latest financial statements. Make checks payable to the charity itself, not to an individual solicitor. n-Compare the prices and quality of products with other suppliers if you are offered a deal from an unknown salesperson. nIf a possible con artist approaches your employees, if you want to find out more about a certain business proposition, or if you have a complaint, always contact the BBB. nThe information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. nReport as of: 4/8/2005 nCopyright: 2005 BBB of Southeast Florida nAs a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. nThe Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report. n Helping Consumers and Business to Maintain an Ethical Marketplace nFayenSt. Amant, LouisianaU.S.A.
861 SW 78th Ave. Ste. 200, Plantation, FL Plantation, Florida U.S.A.