On 2 Dec 2016 I purchased a hoodie online and paid with ******. On 18 Dec 2016 I received an email saying my order had shipped. The tracking number was nothing more than a link to the China Post website. As of 10 March 2017, my order number on the Hella Cute Couture website is says "pending". I have tried emailing the company’s support desk but after 4 emails still have not receive a reply.