The online and paid booking was for a one night stay in Columbus, Ohio with booking # [protected]. When we arrived in Columbus Ohio the hotel could not be found and with help from locals, the Microtel destination was determined to be in Columbus Georgia. On the booking confirmation sheets, there were serious information omissions – namely, there was no reference to the State or a tel number of the property [so that a cancellation could be communicated]. I have talked to numerous associated agents to seek contact information – which you see on the attached jpegs of those confirmation sheets. The recent response through the HotelsOne agents was their policy for prepaid reservations is ‘No Refund’. This issue is 100% worthy of a refund, as the Georgian property was paid but no service was provided and HotelsOne is totally at fault with its incomplete confirmation which created considerable frustration for two retired and loyal Microtel customers. Please do the right thing and return my Cdn $91.08 ASAP.

This review ( Review) was originally published at Skeptic Files.

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