After subbing to Ipsy for YEARS, I paused for a coupke of months due to moving and did not want to miss any bags in the mail during the move. The month I paused was June (for the July bag) and July (for the August bag). On August 6th I got a charge for $30 on my card (the subscription is $10 monthly). I emailed Ipsycare multiple times and they claim they cannot find the charge on their end. I sent them a copy of the charge, part of my card number, my Paypal(? Not sure why that was involved) info… Still nothing. THEN I tell them to cancel my sub altogether because I have no time for this nonsense again. It is still showing as active but paused. This is RIDICULOUS!
This review (Ipsy / Personalized Beauty Discovery Complaint) was originally published at Skeptic Files.
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