Donít Give Sufficient Time
After working with the people at John Moore Associates, I have realised that there are many negligent professionals out there. I have learned my lessons after working with these people. John Moore Associates has some of the most arrogant and laziest professionals I have ever seen. My advisor at this firm doesnít listen to me during phone calls and makes me repeat myself. Not only that but they also forget what I said during our last meeting. Even though I have tried to complain about all this, my advisor doesnít have any effect. They donít improve their services no matter how many times I complain.
It seems to me that the people at this firm only care about their major clients and not the small ones. So if you have a small account, these people wouldnít bother with your concerns. No, they are too busy entertaining their richer and wealthier clients, which is kind of an insult to your face. When I realised this, I was very disappointed.
I didnít expect this firm to be this disappointing if Iím being honest here. You donít expect your financial advisor to ignore you during meetings and forget what you had said when you met last time. Itís clear that these people have no respect for their clients and are willing to lose their account because of it. I didnít know where I could share my complaint so I shared it here. Also, I know that I canít approach with such a complaint.
They only handle complaints of financial loss and things of that sort. I was just so taken aback with the poor treatment I get from this firm that I had to do something about it. Like I pointed out before, the people at this firm are very arrogant. They donít believe in the ĎCustomer is Always Rightí principle.
My advisor makes it seem as if I donít know anything about finances. Moreover, they donít give me sufficient time for meetings, which causes me a lot of irritation. What good is a meeting if it doesnít help you solve problems? And when my advisor doesnít listen to me during the meeting, that small window of time only seems more irritating. Itís obvious that the people at this firm are too busy with their wealthier clients. If youíre a person who doesnít have hundreds of millions, I donít recommend working with John Moore Associates.
The reason why I had started working with John Moore Associates is because of their stark reputation. I had looked up these people online and found that they have received plenty of accolades and awards. You can simply visit their website to see the numerous awards they have won. Now I donít know whether those awards reflect their competence or not but Iím certain they donít reflect their client service quality. Those awards misled me into thinking that John Moore Associates is a good firm.
These people were a huge waste of my time and money and I donít recommend their services. Just because a financial firm has multiple awards and accolades, it doesnít mean that they are reliable or anything. It just means that have won several awards for something. Those awards are a big reason why I chose to write a review on John Moore Associates. I didnít want others to make the mistake I made by hiring these people. In my opinion, it would be better for you to work with a smaller financial advisory firm instead of John Moore Associates. This way, youíd be able to get the personalized services you deserve.
Donít Trust John Moore Associates
The people at John Moore Associates are terrible at client service. They donít give sufficient time to their clients. In fact, they donít even listen to criticism. I have tried to complain about my terrible experience with my advisor before but it had no effect. Itís obvious that these people donít care about their clients. Thatís why I donít recommend working with these people.
Instead of hiring John Moore Associates, you should hire a smaller firm because that would provide you with good client service at least.This review (John Moore Associates) was originally published at Gripeo. To read the full review, go to – www.gripeo.com/john-moore-associates/