Landau Jewlery Stores stamford Connecticut Review

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Do not purchase from this company. Purchased a 14k gold ring with a CZ stone to wear every day as my “good”” ring has too much sentimental value to loose. The CZ clouds over every few years

and the company offers a free lifetime guarantee of the stone. I went into one of the stores to have the ring sent back

and was told

to my amazement

that it now costs money to have the stone replaced. Spoke to a very nasty woman in customer service who told me their policy had changed and now they were charging 50 to change a stone due to “”the increase in the price of gold””. I told her I felt it was unfair as that wasn’t the original warranty I was given

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