PUREFEEL Review

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18 back-and-forth communications and two months later, and they still haven’t fixed the error of sending me the wrong item.I paid for the item, plus shipping – they told me to pay the shipping to send it back to them.I told them that they made the mistake, and should pay to correct it by shipping me the item I paid for and paying to have the wrong item shipped back, and they told me that they sent me the correct item.I sent them a screenshot of the confirmation of the item I ordered and a picture of the item they actually sent, and they stopped responding. Note that they also stopped signing their name, and simply signed, “Customer Service”.They also seem to be doing business as “TrendGog” at trendywant.com (using the same customer service address, [email protected]

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