Bought a Rca conferter box at Walmart 3/20/2014 for, $49.87. Conferter box blew up (sizzles while I was watching a show and then went dead). I called RCA and they gave me an address to mail the conferter box back , they said they would either fix it or mail another new one back. I spent $14.08 on the mailing labels and mailed back 12/9/2014 within year warranty. I then recieved the converter box back in about 8 weeks, the converter never worked, I even had another person try and make it work. It was sent back to me with no work order in the box to explain what they did, I just got back all my paperwork. I then called back numerous times to explain it did not work and they said they would send me some labels to send it back to them, this went on for 2 months and they never sent the labels. I spoke to the manager and he said to give him another email address so I gave him my neighbors email address and she states no labels are in her email. I do not know what is going on with this, I would like a refund $52.43 for the converter and 14.08 for the shipping labels that I spent to send the conferter as I bought this conferter , it lasted 4 months before it became inoperable , I sent it back during warranty and I am treated as if I don’t even exist.
This review (RCA Review) was originally published at Holy Smoke !.
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