Complaint: I had to call twice to confirm that the product was canceled, and was told I would receive an e-mail within 24 hours. I was charged on my credit card for the shipping fee and a sample of the product. Then they charged my credit card $75.22 and refused to refund, because they are saying the sample is not free you pay for it, then when I said I closed my credit card account to prevent furture charges and have opened a dispute for the charge they offered 15% refund, when that did not stop me they offered 30%, then I told them I would mail them back there worthless product sample then the Customer no Service offered a 50% refund, I told her no and would let my Credit Card Company take care of it then she tried to tell me I had no right to a refund I had a binding agreement that the product was not free. I hung up and called my credit card company dispute team to document my conversation. Please, Please do not fall for this ripoff product go and buy at the drug store product does just as good.
Tags: Online Business
Address: 1607 Bailey Ave Buffalo, New York USA