Ordered Septic Magic in Dec.2009. January 15,2010, no septic magic. They would not track package or return calls. January 17, 2010 I sent letter that I was returning if it ever come. I sent the package back later in January when it came. Tried to get a refund and they said I had to wait 30 days. It is March 11,2010 and no refund or return calls. They have zero customer service. Stay with Rid X. I used it 35 years without pumping out the tank. No problems.
6555 N. Powerline Road Ft. Lauderdale, Florida United States of America