Electronic Cigarette and Vaporize company. BEWARE! Had 2 successful orders with this company – 3rd order never arrived. Tracking number provided showed no movement. Contacted their ‘customer service’ and they told ME to call the post office. That is a business’ job – refused to re-ship, refund or even try to contact the post office themselves. BAD customer service – I will be doing a charge-back on my credit card. If the package actually WAS lost – the business should file a claim with the carrier (and I did not choose the carrier, they did). Low prices lured me in, but this is a small business that has not learned proper customer service and business practices. There are many, many, reputable larger e-cig companies online and I’ve already found a new one with excellent customer service. .
This review (StevensWholesale.com Review) was originally published at Holy Smoke !.
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