1) Flight was cancelled without prior notice nor contact customer for alternative selection. Company just simply select one flight as replacement. 2) Not allow to amend the flight without charges since is airline fault. 3) Called every single phone number PUBLISHED in their official website including so called customer service hotline but still no one is picking up! For freaking 3 days in each working hours! And they charging 1000 viet per minute! Scumbag!
This review (Vietjet Air / Vietjet Aviation Joint Stock Company Reviews & Complaints) was originally published at Holy Smoke !.
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